Shipping, Cancellation, Returns & Refund Policy
We ship the products all over the UAE.
We are having our own shipping team to ensure safe and fast delivery.
Delivery can take 2-7 working days.
If Product is in stock, we dispatch the product within 48 hours of your order, otherwise we will inform you by mail about availability of the product within 1-2 days.
If product is defective, damaged or broken, contact us within 4 Days of delivery otherwise no return or refund claims will be entertained.
If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.
Shipping charges are extra that depend on weight and quantity of product and come automatically when you purchase a product.
If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.
For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.
Returns and warranty, if any , have been mentioned with particular products in the product information page.
We accept returns in case of wrong product delivery with original packing within 2 days.
Once order is confirmed, no cancellation will be entertained.
If the order is prepaid and the customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.
If the order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable within 10 working days.
If the order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.